FAQ

Your first visit is called a psychiatric diagnostic evaluation. During this 60-90 minute session, your provider will:

1. Review your medical and mental health history
2. Discuss your current symptoms and concerns
3. Ask about your goals for treatment
4. Develop an initial treatment plan
5. Answer any questions you have

This is also a chance for you to see if you feel comfortable with your provider. The therapeutic relationship is important, and we want you to feel heard and respected.

We understand that life happens. If you need to cancel or reschedule, please let us know at least 24 hours in advance.

Cancellation Policy:

• 24+ hours notice: No fee

• Less than 24 hours: $50 late cancellation fee

To cancel or reschedule: Call [Phone Number] or message us through the patient portal.

Yes, we serve patients across all age groups:

• Children: Ages 6+

• Teens: Ages 13-17

• Adults: Ages 18-64

• Older Adults: Ages 65+

Each provider has specific age specialties. When scheduling, let us know who needs care, and we'll match you with the right clinician.

Yes. We believe cost shouldn't be a barrier to care. HopeLand offers a sliding fee scale for patients who:

• Are uninsured

• Have high deductibles

• Have financial hardship

To apply, complete our Financial Assistance Application and provide proof of income.

HopeLand provides treatment for a wide range of mental health conditions, including:

1. Depression & Mood Disorders

2. Anxiety Disorders (panic, social anxiety, GAD)

3. OCD (Obsessive-Compulsive Disorder)

4. PTSD & Trauma-Related Disorders

5. Bipolar Disorder

6. ADHD (children, teens, and adults)

7. Eating Disorders

8. Schizophrenia & Psychotic Disorders

9. Personality Disorders

10. Substance Use Disorders

11. Grief and Loss

12. Life Transitions & Stress

Both. HopeLand offers:

• Psychiatric evaluation – Comprehensive assessment to diagnose and understand your needs

• Medication management – For those who may benefit from psychiatric medication

• Individual therapy – One-on-one counseling using evidence-based approaches

• Combined treatment – Many patients see both a therapist and a medication provider

• Family therapy – Support for families navigating mental health challenges together

Our therapists use evidence-based approaches tailored to your needs:

• Cognitive Behavioral Therapy (CBT) – Identifying and changing negative thought patterns

• Dialectical Behavior Therapy (DBT) – Emotional regulation and distress tolerance

• Trauma-Focused CBT – For children and teens who have experienced trauma

• Mindfulness-Based Therapy – Present-moment awareness and stress reduction

• Play Therapy – For younger children (ages 6-10)

• Supportive Therapy – Building coping skills and emotional support

Yes. HopeLand provides compassionate, evidence-based treatment for substance use disorders, including:

• Alcohol use disorder

• Opioid use disorder

• Stimulant use disorder

• Cannabis use disorder

• Co-occurring mental health + substance use conditions

Our approach includes therapy, medication-assisted treatment (MAT) when appropriate, relapse prevention, and family support.